Privacy policy

This Privacy Policy explains how we collect, use, and process your personal information when you visit norwald.dk or make a purchase with us.

Information we collect

We only collect the information necessary to deliver our products and services. This may include:

• Technical information about your device (such as browser, IP address, and site traffic), used to improve our website.

• Order information such as name, address, email, and payment details, so we can process and deliver your order correctly.

• Customer service information, if you contact us directly.

All information is stored securely and only shared with trusted partners, such as Shopify, which powers our webshop.

Use of information

We use your information to:

• Process and deliver your order

• Contact you regarding your purchase

• Improve your experience on our website

• (If you have given consent) send you news or offers

Sharing with third parties

We only share information with third-party providers when necessary – for example, with Shopify (our e-commerce platform) and shipping companies. We do not share your information with unauthorized parties, and we never sell it.

Cookies

We use cookies to make the website work, remember your preferences, and analyze visits. You can change your cookie settings in your browser at any time. Some cookies are essential for the webshop to function correctly.

Targeted advertising

We use Google Analytics and social media to understand how our customers use the site and to display relevant ads. You can disable this through your browser settings or services such as Your Online Choices.

Children

Our website is not directed at children under 16, and we do not knowingly collect information from children.

Your rights

If you are based in the EU, you have the right to access the information we hold about you, and to request corrections or deletion. You can contact us at info@norwald.dk at any time to exercise your rights.

Changes

We update this Privacy Policy when necessary. The most recent version will always be available here.

Contact

If you have any questions about how we handle your information, please contact us at info@norwald.dk.