Shipping policy

Shipping Policy

Delivery in Denmark

We offer free shipping on all orders within Denmark. Delivery time is normally 1–2 business days with GLS.

Processing and dispatch

Orders are packed and shipped within 1 business day (Monday to Friday).
Once your package has been shipped, you will receive a confirmation email with a tracking link.

Where we deliver

We ship worldwide.

• Denmark: Free delivery (1–2 business days).

• European Union: Flat rate 200 DKK. Delivery time: 3–5 business days.

• Rest of World: Flat rate 300 DKK. Delivery time: 5–10 business days, depending on destination.

Taxes, duties, and import fees

Orders shipped outside the EU may be subject to local import duties, taxes, or VAT upon delivery. These charges are the responsibility of the customer.

Delays or lost packages

If your order is delayed or does not arrive, please contact us – or GLS – using your tracking number. We will assist you in resolving the issue.

Questions?

If you have any questions about shipping, please write to us at info@norwald.dk.